[ADSM-L] SV: TDP for Exchange single mailbox restore failure

Subject: [ADSM-L] SV: TDP for Exchange single mailbox restore failure
Date: 2010-09-09 00:07:11
From: Christian Svensson
Permanent Link: http://www.backupinsight.com/openservices/ml/14c73cdc4

Hi Steve,
In the Tivoli\TSM\TDPExchange directory can you find a tool called MAPITEST=
 or TESTMAPI.
Run that tool to verify that your MAPI settings are correct. If no, then ca=
n you run the same command with /debug and get full information why you can=
't extract or restore your mailbox in to your child-dom Exchange Server.


Best Regards
Christian Svensson

Cell:[phone protected] 1577
E-mail: Christian.S[email protected]
Skype: cristie.christian.svensson
Supported Platform for CPU2TSM:: http://www.cristie.se/cpu2tsm-supported-pl=
atforms

________________________________________
Fr=E5n: Storer, Raymond [storerr@NIBCO.COM]
Skickat: den 8 september 2010 17:28
Till: ADSM-L@VM.MARIST.EDU
=C4mne: Re: TDP for Exchange single mailbox restore failure

Can you mount the database? If so, perhaps you could perform some queries o=
n the database to confirm the mailbox is there. If it is there, see if you =
can convince Exchange to move/restore it to another database. I have not tr=
ied to restore an email account to a child domain. When backed up, does the=
 email account reside in the parent or child domain?

Ray

-----Original Message-----
From: ADSM: Dist Stor Manager [mailto:ADSM-L@VM.MARIST.EDU] On Behalf Of St=
ackwick, Stephen
Sent: Tuesday, September 07, 2010 12:22 PM
To: ADSM-L@VM.MARIST.EDU
Subject: [ADSM-L] TDP for Exchange single mailbox restore failure

Like the post says, I'm trying to restore a single mailbox from an Exchange=
 2007 server. Everything up-to-date: client[phone protected], TDP[phone protected]. I'm pretty su=
re I got all the pre-reqs down for a restore, but here's the thing: I can r=
estore a mailbox in my AD OU, but not in a child domain. TDP restores the p=
roper mailbox database just fine (I can use other tools to extract the corr=
ect mailbox), but then complains that it can't find the mailbox in the data=
base.

I've got a PMR open with Tivoli, but they seem to think it's a Microsoft pr=
oblem. I admit, I'm no Windows admin, but this seems like it should work.

Steve

Stephen J. Stackwick  |  Senior Consultant  |[phone protected]  |  sstackwick@=
icfi.com  |  www.jasi.com ICF Jacob & Sundstrom  |  40=
1 E. Pratt St, Suite 2214, Baltimore, MD 21202  |[phone protected] (m)


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