We provide IBM Tivoli Storage Manager (ITSM) services that quickly and significantly improve system performance.

Our clients are able to:

• Understand daily backup activities at a glance
• Improve reliability of backups and restores
• Meet backup windows
• Plan storage capacity to reflect data growth
• Save time and money
  

Using our autonomic framework, our clients connect to a clear and simple view of system data, understand how effectively their storage environment is performing, and communicate those results to decision makers and end-users alike.

Connection is simple... installation consists of downloading and scheduling, usually requires less than an hour. Understand more than 100 work flows and met-queries with less than a 1-second average work flow run time.

Formats available for reports and data downloads includ HTML, XML, ATOM, CSV, XLS, Tab Delimited, and Text. If you need one not listed, here, please let us know. E-Mail reporting is implemented with redundant e-mail servers and our service is hosted on high-end quad-processor, 64-bit servers.

We collect, evaluate, and publish data to help you make better and more timely decisions about your storage environment. We use automation and ISO 9001 process controls to deliver this service reliably and consistently at substantially below the cost of other software companies.

And then, we go several steps further. We have the ability to troubleshoot issues arising from your daily backup activities. By knowing and understanding your storage environment, we're uniquely qualified to assist you with your storage growth issues at any time. Additionally, if you need new hardware or software (or just want to audit and renew your software licensing), our pricing and commitment to service quality will get you the appropriate solution quickly and affordably.
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Our clients often select us as their primary source for IBM software and hardware, due to our unique capabilities and our focus on quality management in everything we do.

Please call us... we enjoy sharing what we have learned. We usually can provide something, even if it is just our experience, that can help you today.